We are a dynamic company and versatile dedicated to developing solutions in Telemedicine, Tele-assistance, Special Assistance, and Travel Assistance tailored to the needs of our customers.
✓ Own information system that supports the provision of services and operations of any type of assistance.
✓ Free landlines (numbers) around the world, emails, mobile application (App) and chats such as WhatsApp and Skype, attended by a qualified and multilingual person.
✓ Contact centers that operate simultaneously and as a mirror system between Colombia and Florida, USA.
✓ Contact centers, certified with ISO 9001 version 2015, quality management system, in response to the strict standards approved by the firm ICONTEC INTERNACIONAL, with a registration number of CO-SCCER309133
- Own system of information which supports the provision of the services and operations of any type of assistance.
- Review in real-time and in-line
- Statistical information and indicators
- Generation of transparency in risk management
We have a staff of 30 staff doctors, nurses and nursing managers 24 hours a day, 7 days a week, who are constantly in our operation.
We have more than 300 service coordinators specialized in the management of medical services and management of stressful situations